Consumer protection on the internet: Control action for cosmetic products from third countries

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In a joint control operation of the Austrian Customs Office (ZAÖ), the Federal Office of Consumer Health (BAVG) and AGES, Internet orders of cosmetic products from third countries were examined.

During the inspection, cosmetic products were found that were not previously known from the stationary trade: A total of 58 samples were checked, 37 of which did not comply with the legal requirements for cosmetics, resulting in a complaint rate of 63.79 per cent. The main reasons for the complaints were violations of the Cosmetics Regulation (EC) No. 1223/2009.

Further details can be found in the final report.

 

 

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